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FAQs

Still need help? Here we've compiled our users' most frequently asked questions

Network building and uploads

  • What is the largest file I can upload to Qatium?
  • What is the demand pattern applied to my model?
  • How does Qatium calculate the orientation of pumps and valves?
  • How can I update or remove readings from my networks?
  • Does Qatium have native support for feedback-controlled pumps (VFDs)?
  • Can pump speed be modified at each evaluation step via code?
  • Does Qatium allow programming extensions to pull/inject values into the simulation (to implement custom feedback loops)?

General questions

  • What languages does Qatium support?
  • What happens to my data in Qatium?
  • What happens to my network after I’ve deleted it? Can I recover my data?
  • How much does Qatium cost?
  • What is the latest version of Qatium?
  • What are the system requirements using Qatium?
  • Can I use Qatium in offline mode?
  • What is the most used modeling engine?
  • We don't use EPANET. Can we still use Qatium?
  • What is the difference between EPANET and Qatium?
  • Who to ask for network information in my organization?
  • What are the different measurement units used in Qatium?
  • How can I find my map projection?

Using Qatium

  • Are flow animations based on the model simulations?
  • How are upstream and downstream pressures calculated?
  • What is considered a discoloration risk?
  • How is model accuracy calculated?
  • How is the range in the demand spike panel calculated?
  • Can I perform watermain shutdown without valves?
  • How does Qatium calculate water balance insights?

API

  • What is an Ingest API?
  • Do we need to send AMI data to another endpoint?
  • Can I retrieve, delete or update data through the API?
  • Do you accept the "epoch time" format?
  • What happens if two values are submitted for the same asset with identical timestamps?
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