Issues with one-time code

When trying to sign in to Qatium, we’ll send you a one-time code at the e-mail address you are using to access Qatium. If you don’t receive the code:

  • Check your spam folder
  • Make sure the e-mail address is correct

Sometimes, strong corporate Spam filters can delay the reception of the code. If you receive the code but that it takes a long time, we would recommend reaching out to your IT team so they can take Qatium out of Spam.

If the problem persists, contact us.

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