Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

English (US)
Spanish
  • Contact Us
  • Sign up

Other articles

  • Most common errors and possible solutions
  • I uploaded an INP file, and it’s not working
  • Uploading GIS files is not working
  • Errors uploading GeoJSON files
  • Error uploading Shapefiles
  • My GIS data is not mapped to the right asset?
  • Why is the map not visible?
  • How can I find my map projection?
  • My network location is wrong
Back to Import errors
  • Home
  • Troubleshooting
  • Import errors

Error uploading Shapefiles

Qatium requires the upload of all the Shapefiles. This includes the .shp, .dbf and .prj files. Please note that some modeling packages do not create a .prj file when exporting data to Shapefiles.

If all the required files are present, the problem might be that all files of the same layer don't have the same name. For each layer there must be one file per extension with the same name.

For example, for the layer example there must be the following files: example.shp, example.dbf, example.prj

If the problem persists, contact us.

shapefile problem upload issue shapefile error
Logo of Qatium © 2025 Qatium
  • Qatium.com
  • Book a Demo
  • Pricing
  • Community
  • Marketplace
  • Status
  • Privacy Policy
  • Terms & Conditions
  • Cookie Policy

Knowledge Base Software powered by Helpjuice

Expand