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  • Most common errors and possible solutions
  • I uploaded an INP file, and it’s not working
  • Uploading GIS files is not working
  • Errors uploading GeoJSON files
  • Error uploading Shapefiles
  • My GIS data is not mapped to the right asset?
  • Why is the map not visible?
  • How can I find my map projection?
  • My network location is wrong
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Why is the map not visible?

When your model (.inp) doesn’t have a projection, our assistant Q will start a wizard to help you locate your network and define the projection of your model. If you skip or ignore this step, Qatium won’t be able to determine the projection and location of your model, and no background map will be displayed.

But don’t you worry, you can always open back the wizard to set the projection and display the map by clicking on Q’s q-assistant-icon.png icon.

map not visible map background map error map visibility
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