General
- How to contact Qatium Support
- How to report a bug
- Qatium performance and loading issues
- My workspace or network has disappeared
- I can't sign in
- Issues with one-time code
Importing errors
- Wrong file type
- I uploaded a .inp file and it’s not working
- Uploading GIS files is not working
- Errors uploading GeoJSON files
- Error uploading Shapefiles
- Qatium is ignoring my files
Readings errors
Simulation & scenario errors
- Qatium crashes when I try to ignore a layer
- Why do I receive a “Simulation is not available” message when running scenarios?
- I can't access the pressure, flow and/or tank autonomy panels
- Why isn't the graph displaying?
- Why is the assigned demand different from consumption?
- Why is my pipe not being shut?