FAQs

General questions

• What languages does Qatium support?
• Why use Qatium?
• What happens to my data in Qatium?
• What happens to my network after I’ve deleted it? Can I recover my data?
• How much does Qatium cost?
• How can I learn how to use Qatium?

See more questions

Import

• Why does the model I get from Qatium differ from the one I uploaded?
• What is the largest file I can upload to Qatium?
• What is the demand pattern applied to my model?
• What is water age and why is it important?
• How does Qatium calculate the orientation of pumps and valves?

Using Qatium

• Are flow animations based on the model simulations?
• How are upstream and downstream pressures calculated?
• What is considered a discoloration risk?
• Where does the elevation data come from?
• How is model accuracy calculated?
• How does Qatium estimate population and base demand?

See more questions

API

• What is an Ingest API?
• How do I connect my SCADA or AMI data?
• Do we need to send AMI data to another endpoint?
• Can I retrieve, delete or update data through the API?
• Do you accept the "epoch time" format?
• What happens if two values are submitted for the same asset with identical timestamps?