FAQs

General questions

• Why use Qatium?
• What can Qatium do?
• What happens to my data on Qatium?
• How much does Qatium cost?
• How can I learn using Qatium?
• What are the different measurement units used in Qatium?

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Import

• Why do I get errors when uploading a model?
• Why do I get an error when uploading GIS data?
• Why my GIS data isn't mapped to the right asset?
• What is the hourly pattern applied to my model?
• What is water age and why is it important?

Using Qatium

• Efficiency doesn’t appear on the water balance insights
• What happens if the water balance insights are N/A?
• Why my network is not displaying water balance insights?
• How are the water balance insights calculated?
• What are network levels?
• Are flows based on actual model simulations?

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API

• What is an Ingest API?
• How do I connect my SCADA or AMI data?
• Do we need to send AMI data to another endpoint?
• Can I retrieve, delete or update data through the API?
• Do you accept the "epoch time" format?
• What happens if two values are submitted for the same asset with identical timestamps?