Customer points

Updated

If your network includes laterals, you can also add customer points, even if they are not directly connected to them.

Adding customer points to your network is very useful, as it allows you to:

  • See the impact of an operation on the customers, when running scenarios
  • Visualize customer consumption
  • Add consumption info to the simulation to improve the accuracy of the network
  • Get Water balance insights, especially related to efficiency

You can add customer points to your network through EPANET, GIS files or CSV files, following the specifications below. Qatium will process that information by running some validation checks and we’ll try to fill any gaps.

Learn more about how Qatium works in this article.

EPANET and GIS editors

Data you add to your files

GIS editor
Field Group
Attribute customer
EPANET
Property Description
Value customer
Tip from Q:
Download the GIS file example in the additional resources for a demo of the data to include.

You can also specify hydrants directly in the .inp file using a text editor. Edit the file including the group in the description or in the extra properties column that appears on fifth position. Example: 25_35__customer;aDescription

How Qatium processes that data

If not specified: it will remain as a junction.

CSV files

You can export all the relevant data as a CSV file and then upload it directly to Qatium. There is no specific format required for your file but it should include longitude and latitude values, allowing Qatium to determine the coordinates.
Tip from Q:
Download the CSV template in the additional resources for a demo of the data to include.


From here on, Qatium takes charge of transforming the data so that you can see them in your network. Here’s how this works:

  1. We establish element IDs by searching for columns with unique values and selecting the first one.
  2. Then apply the default GIS projection (WGS84).

You can add several points in the same coordinates and we will take care of distributing them so that you can access the results of each one.

If you download the network as .inp from Qatium, we’ll keep all the customer points but we’ll move them to their original position.

If you import that file again, it’ll all go back to the same place as before downloading the network.

Important:
Qatium considers all junctions with assigned or live demands to be customer points. If no demand is specified, they remain junctions.
A hydrant can also be a customer point at the same time, but hydrants will have priority on classification and visualization.

Resources